For product launches and events, RapidCents offers a secure way to accept pre-order payments. Utilize our API to collect card details up front and charge customers once you are ready to ship. Alternatively, you can design your own payment flow.
When dealing with pre-orders, it is important to take into account potential surges or drops in demand, as well as customer requests for refunds and cancelations. To ensure success, we recommend accepting partial deposits, limiting the number of orders, finalizing contracts with manufacturers as soon as possible, and setting realistic expectations for customers in regards to when they will receive their product. Additionally, make sure you always have adequate funds to cover any refunds or disputes.
If you have any questions or concerns, please don't hesitate to contact RapidCents Support.
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