What are the information required for verifications purposes?

Posted on 2023-04-21 Updated on 2023-05-25

RapidCents collects information including (but not limited to): details of the individual creating the RapidCents account, the business associated with the account and any individuals who own or control that business (including Custom Connect accounts). If your account has verification requirements, you'll see a red banner at the top of your Dashboard. Clicking "Review details" will show you what needs to be completed to verify your account.

Personal Verifications

Personal Identity: If we are unable to authenticate your business and/or identity through our automated process during the signup for a RapidCents account, we may require a government-issued photo ID for manual verification. Upon being notified, kindly log into your RapidCents Dashboard and use the notification prompt located in the top right corner to upload your documentation.

Home Address: If we are unable to authenticate your identity through our automated processes, RapidCents may require additional documentation for the individuals associated with your RapidCents account in order to complete the verification process.

Business Verifications

Legal entity verification: RapidCents can typically accept a copy of your partnership agreement, company constitution/articles of association, certificate of incorporation, depending on the country and legal entity type. For entities that do not have any of the documents mentioned above, our support team is available to provide assistance.

Business address verification: Verifying the business address provided in your RapidCents account application is a necessary part of our “Know Your Customer” (KYC) obligations. For us to be able to do this, please ensure that all fields are filled out and formatted correctly in your RapidCents Dashboard. If we are unable to independently verify the address, we may require additional documentation to complete the verification process.

Verifying your bank account: RapidCents requires that an officially certified document be presented to confirm the consistency of the RapidCents account holder and bank account owner names, as well as the last 4 digits of the account number. A bank account statement or a voided check will be required to do so.

Verifying domain address: We may need to contact you to verify that you are the owner of the website linked to your RapidCents account. This is to ensure that the products or services you are selling on the website comply with the RapidCents Services Agreement. If we require confirmation of website ownership, we will send you an email with a link to a form on your RapidCents Dashboard. Upon clicking the “Complete form” button, you will be prompted to answer a series of questions to complete the verification process.

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