Why does the customer's bank statement say Unknown Charges from RapidCents?

Posted on 2023-04-20 Updated on 2023-05-19

This section is for the customers who purchased anything from a business.

If you've noticed "RapidCents" on your bank statement and you're unsure which business charged you, you can get in touch with us to identify the company. RapidCents is a payments processor that works with businesses to help them accept payments through their websites and apps. If you don't recognize the business or want a refund, you'll need to contact them directly.

Unfortunately, RapidCents is unable to issue refunds on their behalf. If you're unable to reach the business, they're unresponsive, or you suspect the business may be fraudulent, your next step should be to contact your bank for assistance. They may be able to provide further options, such as opening a dispute.

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