Posted on 2023-04-21

Depending on your pricing plan, you may incur fees for refunds. Unfortunately, RapidCents processing fees from the original transaction cannot be refunded. Payment processing costs are largely driven by fees imposed by banks and payment networks (such as Visa and Mastercard). These networks set rules about which fees apply for refunded payment...

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Posted on 2023-04-21

Unfortunately, RapidCents is unable to issue refunds on behalf of businesses using our platform to process payments. To initiate an exchange or refund, we recommend that customers contact the business directly. If you need assistance in locating the business that charged you, you can get in touch with us. If you are unable to reach the busines...

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