If you need to generate a fresh token or key for your payment page, follow these steps:1. Navigate to your Payment Pages and access the Payment Page List to see your available payment pages. 2. Choose the specific payment page for which you want to create a New Token or New Key by clicking on the page.3. To generate a new token, find the "Gen...

Create an account here: https://dashboard.rapidcents.com/register and follow the instructions on the page to create an account. Activate your account to ensure you can receive payments. Get your test and live API keys to test your integration safely. Add your bank account and verify the details. Please be aware that a new RapidCents account wi...

If you're the current owner of a RapidCents account and you need to transfer ownership to someone else, such as in the case of selling your business or being acquired, you must first contact RapidCents Support to determine which, if any, of the following information is changing: Company representative or owner information (Note: do not provide...

To update your business address, head to your Dashboard and select Business Settings. If RapidCents is unable to verify the new address automatically, you may be asked to provide additional documentation to verify it.

At RapidCents, we are committed to meeting our "Know Your Customer" (KYC) obligations. To verify your business address automatically, please make sure to fill out and format all fields correctly in your RapidCents Dashboard. If we are unable to verify the address independently, we may request additional documentation to complete the verificati...

Stay informed about the activity in your RapidCents account with email notifications. You can choose to receive notifications when payments are successfully made, disputed by cardholders, marked as elevated risk, or when application fees are collected from connected accounts. Additionally, you can opt to receive notifications when a teammate m...

If you need to alter your RapidCents password, you can easily do so in the Profile section of the dashboard. Simply click 'Change Password' to begin the process.

Log in to your RapidCents account and access your Profile from the upper right corner menu icon. Enter the new email address in the designated field and click Save. Check the new email address for a confirmation email and click the link to confirm the change. Going forward, use the new email address to log in. For more information on transferr...

Transferring ownership of a RapidCents account is a straightforward process. Whether you're looking to shift the responsibility of ownership or someone is departing your organization, you can easily transfer ownership of your RapidCents account. Follow these simple steps to ensure a smooth transition. - Transferring account ownership to an ex...

If you have lost access to your RapidCents account due to the absence of your two-step authentication device (e.g. mobile phone) or backup code, there are a few ways to regain access. For account owners, contact us and provide detailed information about your account to confirm your identity.Once we confirm your identity, you'll be able to sign...