RapidCents provides you with the capability to issue refunds to your customers. Whether it's a full or partial refund, you can easily process it from your RapidCents Dashboard.Login to your dashboard. Go to Virtual Terminal > Select the action > Refund. Once you select refund, fill all the customer information for who the refund is being issue...

If you don't have a bank account registered with RapidCents, you'll need to add one in order to receive payouts. To do so, simply log into your dashboard and click the Profile section in the RapidCents menu. Under your Business settings, select Payout Accounts, then click + Add Bank Account. Enter the required details and click Add Bank Accoun...

Updating the account name shown in your Dashboard is simple. In the upper-left corner of your Dashboard, click on the name of your current RapidCents account, then select "Edit" to make the necessary changes. Note that if you have multiple RapidCents accounts, you can only edit the account you're currently viewing. It's important to remember t...

Easily locate past due invoices by filtering the Invoices page in your Dashboard.

Your RapidCents account's default time zone is based on the location of your account registration. For instance, if your account was registered with a business address in Toronto, your dashboard will display times in EDT. If you create a new RapidCents account while logged into an existing one, the new account will take on the same time zone a...

When you access your RapidCents account from a new device, we create a session to enable future logins from that device. To review the details of these sessions, navigate to the Profile section of your dashboard. The Login sessions section at the bottom of the page displays the locations, IP addresses, and times of recent logins. To sign out o...

You can easily adjust the time zone of your dashboard from your profile settings. Please note that this will only influence the timestamps displayed in your dashboard; your reporting exports, API results, and subscription and transfer timings will remain in Coordinated Universal Time (UTC).

As an administrator, you have the ability to view and edit a custom account's bank account information. To do so, simply go to the account's dashboard and select the "Profile" section. Navigate to the Banking details section.You can view or edit your banking details here.

Log into your RapidCents Dashboard and visit the business page under profile settings. To update existing owner information, click “…” > Edit. To add a new owner, click Add business owners and provide the required details.

If you require reverification of your tax ID information, you can easily do so in the Tax Details section of your Dashboard, located in the Profile Section.