Can I issue refunds for invoice payments?

Posted on 2024-10-03

Yes, you can issue full or partial refunds for payments made through invoices. To do this:


  1. Go to the Transactions Section: Find the transaction related to the invoice in your dashboard.
  2. Select Refund: Click on the specific transaction and choose the "Refund" option.
  3. Confirm the Amount: Enter the amount you want to refund (full or partial) and confirm the refund. RapidCents will process the refund and notify both you and the customer once it’s completed.

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