Can I issue refunds for payments made through Contract?

Posted on 2024-10-07

Yes, refunds can be issued for payments made through Contract. To issue a refund:

  1. Access the Transactions Section: Navigate to the payment in question from your RapidCents dashboard.
  2. Select the Refund Option: Choose whether to issue a full or partial refund.
  3. Confirm the Refund: Once processed, the refund will be returned to the customer’s payment method, and both you and the customer will receive notifications.

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