What happens if a customer’s 3D Secure authentication fails?

Posted on 2024-10-03

If a customer is unable to successfully complete the 3D Secure authentication (e.g., by entering an incorrect OTP), the transaction will not proceed, and the payment will be declined. The customer may need to reattempt the payment, ensure they have access to the verification methods provided by their bank, or contact their bank for assistance in completing the transaction.

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