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Home Notifications Notification settings
Why can't I receive emails sent from RapidCents?
1 out of 1 found helpfulA missing email is not a declined payment. Open Settings, Notifications, and confirm the row is on. Then confirm the event in Transaction History. The screen does not show whether a mailbox accepted the message.More steps are in Notification preferences.
Read MoreChoose which notification rows your user receives. A checked row means your user is subscribed. It does not prove an email arrived.Who can use this. Settings is available to a super admin or an admin. A subscription is stored for the signed-in user. Some messages still go to the customer, or to an internal admin, even when you clear a row.Befo...
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