Still no luck? we can help!
Submit a ticket and we’ll get back to you as soon as possible.
What happens if a customer updates their payment method mid-subscription?
0 Out of 1 Found HelpfulIf a customer updates their payment method during an active subscription, the new payment details will be used for the next billing cycle. The system automatically applies the updated payment information without interrupting the subscription service. Customers can update their credit card or bank details through their account portal or by cont...
Read MoreWhat is the fees associated with using the Recurring Payments feature?
0 Out of 1 Found HelpfulSimilar to other payment types on RapidCents, standard transaction fees apply to recurring payments. For example, credit card transactions may incur a fee of 2.9% + $0.30 per transaction. There are no additional fees specific to setting up or using the recurring payments feature, making it a cost-effective option for businesses with subscripti...
Read MoreWhat payment methods can customers use for Recurring Payments?
0 Out of 1 Found HelpfulCustomers can pay for recurring billing using:Credit Cards: Major credit cards such as Visa, Mastercard, and American Express.Debit Cards
What is the Recurring Payments & Subscriptions feature in RapidCents?
0 Out of 1 Found HelpfulThe Recurring Payments & Subscriptions feature in RapidCents allows businesses to automate billing for customers on a set schedule, such as weekly, monthly, or annually. This feature is designed to offer subscription-based services or recurring product shipments, ensuring timely payments without the need for manual invoicing each time.
Read MoreWhat is the tax and application fee impact on Monthly Recurring Revenue in Billing?
1 Out of 1 Found HelpfulBilling does not include taxes or application fees in Monthly Recurring Revenue, as these are not considered to be revenue.
Submit a ticket and we’ll get back to you as soon as possible.