Can I issue refunds for recurring payments?

Yes, RapidCents allows you to issue full or partial refunds for recurring payments if needed. To do this:

  1. Locate the Transaction: Navigate to the subscription’s transaction history in the dashboard.
  2. Select the Refund Option: Choose whether to issue a full or partial refund for the payment in question.
  3. Process the Refund: Confirm the refund amount, and the system will credit the customer’s account. Refunds can be applied to one-time charges or recurring payments.


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