Can I issue refunds for recurring payments?

Posted on 2024-10-03

Yes, RapidCents allows you to issue full or partial refunds for recurring payments if needed. To do this:

  1. Locate the Transaction: Navigate to the subscription’s transaction history in the dashboard.
  2. Select the Refund Option: Choose whether to issue a full or partial refund for the payment in question.
  3. Process the Refund: Confirm the refund amount, and the system will credit the customer’s account. Refunds can be applied to one-time charges or recurring payments.


Found this article helpful?

[ 1 Out of 1 Found Helpful ]

Still no luck? we can help!

Submit a ticket and we’ll get back to you as soon as possible.