What should I do if a transaction fails?

If a transaction fails, follow these steps:

Check Payment Details: Verify that the customer’s payment information was entered correctly, including card number and expiration date.
Verify Funds: Ask the customer to ensure they have sufficient funds in their account to cover the transaction.
Retry the Transaction: Attempt to process the payment again, correcting any errors if necessary.
Review Decline Reasons: If the transaction is still declined, you may receive a decline code or message that indicates the reason. Common reasons include insufficient funds, expired cards, or incorrect card details.
Contact Support: If issues persist or if you need further assistance, contact RapidCents customer Support for guidance.

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