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Posted on 2024-09-25

Download Rapidcents Payment gateway plugin Step 1: Download Rapidcents Payment gateway plugin in two ways: Rapidcents website WooCommerce MarketplaceInstall Rapidcents pluginStep 2: Once Download is complete lets proceed to Install it-If downloaded from Website- Please import the downloaded file from Plugins->Add New Plugin->Upload Plugin->C...

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Posted on 2024-09-17

After successful payment, merchant will receive an email from WooCommerce confirming their order and transaction details only if Simple Mail Transfer Protocol(SMTP) is configured to their admin site.

Posted on 2024-09-17

Merchants should contact support if they experience persistent problems after ensuring that the plugin is installed and settings are configured correctly.

Posted on 2024-09-17

Customers can contact the merchant directly to update payment method. 

Posted on 2024-09-17

Merchants can view all transaction records, including successful payments and refunds, in their RapidCents transaction history section on their dashboard.Alternatively, they can also track their Transactions on WooCommerce website-Orders.

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Posted on 2024-09-17

RapidCents uses advanced encryption and complies with PCI standards, ensuring that all credit card transactions are secure. For both merchants and customers, payment details are handled safely through the platform.

Posted on 2024-09-17

Merchants can view order details like customer information, shipping data, and payment method under WooCommerce > Orders. This provides a full overview of all transactions made with RapidCents.To view the entire order select the order. The below page opens with detailed view on the transaction made by customer.Merchant can complete refund for ...

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Posted on 2024-09-16

Merchants should first ensure the plugin is installed and activated, with API settings properly configured. For further issues, they can consult the documentation or reach out to RapidCents support at help.rapidcents.com.

Posted on 2024-09-16

Customers should double-check their payment details, confirm their card has sufficient funds, and reach out to the merchant. If you require further assistance, please raise a ticket from Rapidcents support page at https://help.rapidcents.com/user/support/create_ticket.

Posted on 2024-09-16

Go to WooCommerce > Orders and select the order.Click "Refund" and enter the desired refund amount. Choose between a manual refund or refund via RapidCents. The latter will process securely and reflect in the merchant's transaction history.

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