It is imperative for any enterprise that manages, handles, or transfers payment cardholder information to comply with the rigorous standards of PCI.

In order to safeguard cardholder data, it is mandatory for merchants who store, process, or transmit it to adhere to the PCI DSS regulations. The validation of compliance must be carried out through the appropriate method.

In essence, PCI compliance refers to a series of rigorous standards that have been established to ensure that customer data is safeguarded consistently across the entire credit card industry. By adhering to these standards, businesses can help protect their clients' sensitive information and maintain the trust and confidence of their customers...

PCI compliance refers to adhering to the Payment Card Industry Data Security Standard (PCI DSS), a comprehensive set of guidelines designed to safeguard credit card information during processing, storage, and transmission. Launched in 2006, the PCI DSS aims to bolster account security and fortify the transaction process. To ensure strict compl...

We may need to contact you to confirm that you own the website connected to your RapidCents account, or gain an understanding of why you don't have ownership over your website, to ensure the products or services you're selling there are compliant with the RapidCents Services Agreement. To verify website ownership, we will send you an email and...

At RapidCents, we understand that time is a critical factor in running a business. For the most cases, your business will be verified within the same day or a maximum of two business days.If you feel like it is taking longer for your business to get verified, get in touch with us.

RapidCents collects information including (but not limited to): details of the individual creating the RapidCents account, the business associated with the account and any individuals who own or control that business (including Custom Connect accounts). If your account has verification requirements, you'll see a red banner at the top of your D...

Depending on your pricing plan, you may incur fees for refunds. Unfortunately, RapidCents processing fees from the original transaction cannot be refunded. Payment processing costs are largely driven by fees imposed by banks and payment networks (such as Visa and Mastercard). These networks set rules about which fees apply for refunded payment...

Once a refund has been issued, it is not possible to reverse the transaction. A more suitable solution is to issue a new charge to the customer for the same amount as the refunded amount in order to recoup the funds.

Unfortunately, RapidCents is unable to issue refunds on behalf of businesses using our platform to process payments. To initiate an exchange or refund, we recommend that customers contact the business directly. If you need assistance in locating the business that charged you, you can get in touch with us. If you are unable to reach the busines...