A lot of businesses, from startups to well established ones, trust RapidCents software and APIs to accept payments, send payouts, and manage their operations online. If you have interacted with RapidCents or a merchant who uses RapidCents, it's possible we have collected information from you. Please note that RapidCents may retain your persona...
Read MoreWhat happens if I update my banking information while expecting a payout?
0 Out of 1 Found HelpfulUpdating your bank account? No problem! Keep in mind, however, that if your payout is already in transit, it will be directed to your prior bank account instead of your new one.If the bank account your payout was sent to is closed, the funds will be automatically returned to RapidCents and paid out to your new account. This will only occur onc...
Read MoreWhy is the payout amount different from what I anticipated?
0 Out of 1 Found HelpfulExamine your Dashboard for an overview of the transactions included in your automatic payout. The amount may differ from your expectation due to several reasons, such as a modification of your payout schedule, transactions that were processed after the 00:00 EDT cutoff for payout creation, or refunds and/or disputes that have impacted the ba...
Read MoreHow can I resolve the issue of my missing/delayed payout?
0 Out of 0 Found HelpfulIf your payout has not been delivered by its expected date, there may be a few explanations. Please review both your dashboard and emails to determine if we have requested additional information from you to complete the transaction or please get in touch with us.
How can custom information be collected from customers when using a payment link?
0 Out of 1 Found HelpfulOf course! If you'd like to collect more information from your customers, you can easily do so by creating custom fields during their checkout process.
What payment methods does Payment Link accept?
1 Out of 1 Found HelpfulPayment Links now offers you the ability to accept multiple payment methods with no integration effort. All you need to do is activate your preferred payment methods in the RapidCents Dashboard and Payment Links will automatically display the most suitable payment methods for every payment link you create.
How can the Payment Link be customized?
1 Out of 1 Found HelpfulRapidCents does not offer the option to customize the payment link URL, but you can take advantage of a third-party URL shortener LNKS.ai to redirect to the payment link.
How can I utilize a payment link as a QR code using the RapidCents platform?
0 Out of 1 Found HelpfulYou cannot generate a QR code via RapidCents. But we highly recommend using QR code generator LNKS.ai in order to generate QR code for your payment link.
How many languages does Payment Link support?
1 Out of 1 Found HelpfulPayment Links provides global coverage with support for over 25 languages. Your customers will always have a seamless experience, as the checkout page automatically adapts to the default language setting of their browser. Supported Languages - Bulgarian (bg) Croatian (hr) Czech (cs) Danish (da) Dutch (nl) English (en) Estonian (et) Fin...
Read MoreWhere can Payment Links be used?
1 Out of 1 Found HelpfulPayment links can be seamlessly integrated into emails, used as convenient payment buttons on a website, or shared directly via social media, SMS, or chat.
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