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What should merchants do if the plugin is not functioning correctly?
0 Out of 1 Found HelpfulMerchants should first ensure the plugin is installed and activated, with API settings properly configured. For further issues, they can consult the documentation or reach out to RapidCents support at help.rapidcents.com.
What should customers do if they face issues while paying with RapidCents?
0 Out of 1 Found HelpfulCustomers should double-check their payment details, confirm their card has sufficient funds, and reach out to the merchant. If you require further assistance, please raise a ticket from Rapidcents support page at https://help.rapidcents.com/user/support/create_ticket.
What steps should merchants take to process refunds via RapidCents?
1 Out of 1 Found HelpfulGo to WooCommerce > Orders and select the order.Click "Refund" and enter the desired refund amount. Choose between a manual refund or refund via RapidCents. The latter will process securely and reflect in the merchant's transaction history.
Read MoreWhat happens if my RapidCents payment is declined?
1 Out of 1 Found HelpfulCustomers should verify their credit card details and check if there are sufficient funds. If issues persist, contacting their bank or card issuer is advisable.
What products can be purchased using RapidCents?
0 Out of 1 Found HelpfulRapidCents supports:Simple Products: One-time purchases. Subscription Products: Requires recurring payments. Booking Products: For services or events. Merchants must install additional plugins for Subscription and Booking products.
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