If you need to alter your RapidCents password, you can easily do so in the Profile section of the dashboard. Simply click 'Change Password' to begin the process.

When you receive an email about an unrecognized login session, it is important to review your RapidCents sessions and take appropriate action. You can view information on past logins and sign out of any that seem suspicious. To add an extra layer of security, we recommend enabling two-step authentication. This will require a unique code, sent ...

Log in to your RapidCents account and access your Profile from the upper right corner menu icon. Enter the new email address in the designated field and click Save. Check the new email address for a confirmation email and click the link to confirm the change. Going forward, use the new email address to log in. For more information on transferr...

Transferring ownership of a RapidCents account is a straightforward process. Whether you're looking to shift the responsibility of ownership or someone is departing your organization, you can easily transfer ownership of your RapidCents account. Follow these simple steps to ensure a smooth transition. - Transferring account ownership to an ex...

If you have lost access to your RapidCents account due to the absence of your two-step authentication device (e.g. mobile phone) or backup code, there are a few ways to regain access. For account owners, contact us and provide detailed information about your account to confirm your identity.Once we confirm your identity, you'll be able to sign...

To ensure your RapidCents account is secure, we recommend following these steps: 1. Keep your private information and API keys confidential on your own servers. Remember, RapidCents employees will never ask for your keys. 2. Use a unique password for your RapidCents account. Reusing passwords across multiple sites can be dangerous if one of ...

To close your RapidCents account, go to Settings > Account details in the Dashboard. Scroll to the bottom of the Account details page and click the Close account button.

Ensure that your customers can easily identify your payments by keeping your business information and statement descriptor text up-to-date. This information will be visible on their card statements or in email receipts sent by RapidCents. When you activate your account, you will be asked to provide your business name and website URL, business ...

Activating your RapidCents account is a straightforward process. We'll need some basic information about your business, product, and your personal connection to the business. Once your account is activated, you can start accepting payments within two hours to one business day. Our KYC (Know Your Customer) obligations require that we collect an...

Log in to your RapidCents account and navigate to the Dashboard. While in test mode, select Developers from the menu and scroll to the bottom of the Overview tab. Click 'Delete all test data...' to bring up a list of your existing test data objects. To initiate the deletion process, click 'Start deletion'. Please note that the deletion of your...