Billing does not include taxes or application fees in Monthly Recurring Revenue, as these are not considered to be revenue.

When you use RapidCents Tax or Tax Rates to collect taxes from your customers, the amount will be added to your RapidCents account balance and paid out to you as per your payout preferences. As a business collecting taxes, it is essential that you report, file, and remit the taxes collected in each jurisdiction in which you are registered. Uti...

RapidCents invoice payment page will detect the default language of a customer's browser and present the invoice in that language, provided it is supported. Allowing for a seamless, professional experience.Supported Languages:ArabicBulgarianChinese (Hong Kong)Chinese (Simplified)Chinese (Taiwan)CroatianCzechDanishDutchEnglish (United Kingdom...

When registering for a RapidCents account or changing your password, your password must not be an English dictionary word, a common name or surname, a statistically common password, a chain of repeated characters or numbers (e.g. “99999999”), a sequence of characters or numbers (e.g. “abcdefgh” or “01234567”) or a date (e.g. “12.23.1996”). Ple...

If you lack a web presence that displays the services for which you are accepting payments, please contact RapidCents Support for alternative methods of verifying your business details.

If you're the current owner of a RapidCents account and you need to transfer ownership to someone else, such as in the case of selling your business or being acquired, you must first contact RapidCents Support to determine which, if any, of the following information is changing: Company representative or owner information (Note: do not provide...

To update your business address, head to your Dashboard and select Business Settings. If RapidCents is unable to verify the new address automatically, you may be asked to provide additional documentation to verify it.

At RapidCents, we are committed to meeting our "Know Your Customer" (KYC) obligations. To verify your business address automatically, please make sure to fill out and format all fields correctly in your RapidCents Dashboard. If we are unable to verify the address independently, we may request additional documentation to complete the verificati...

Ensure your email address is correctly entered in your Profile settings. Check your junk/spam folders and mark any RapidCents emails as 'not spam' to ensure future messages are delivered correctly. Check your mail filters for any redirects and consider third-party filtering services, such as those used by companies, which may be blocking the m...

Stay informed about the activity in your RapidCents account with email notifications. You can choose to receive notifications when payments are successfully made, disputed by cardholders, marked as elevated risk, or when application fees are collected from connected accounts. Additionally, you can opt to receive notifications when a teammate m...