Merchants can access the PCI compliance documentation provided by requesting it from RapidCents' support team or getting in touch with PCI directly.

If a business is found to be non-compliant with PCI standards, the business itself may face consequences such as penalties, loss of trust from merchants and customers, and potential legal ramifications for failing to protect sensitive payment information.With RapidCents you can rest assured that your business will always be PCI complaint.

Any merchant or business using services of provided by RapidCents and processing payment transactions on through us should be concerned about PCI compliance to ensure the security of customer payment information.

In order to safeguard cardholder data, it is mandatory for merchants who store, process, or transmit it to adhere to the PCI DSS regulations. The validation of compliance must be carried out through the appropriate method.

Unfortunately, RapidCents is unable to issue refunds on behalf of businesses using our platform to process payments. To initiate an exchange or refund, we recommend that customers contact the business directly. If you need assistance in locating the business that charged you, you can get in touch with us. If you are unable to reach the busines...

A lot of businesses, from startups to well established ones, trust RapidCents software and APIs to accept payments, send payouts, and manage their operations online. If you have interacted with RapidCents or a merchant who uses RapidCents, it's possible we have collected information from you. Please note that RapidCents may retain your persona...

RapidCents provide free custom domain for all our merchants. Once we verify your business we will provide you with custom domain to step up your business.Please get in touch with us in order to know more about our free custom domains.

Legal Entity Sharing enables RapidCents merchants to leverage existing Legal Entities when onboarding new accounts. For instance, a merchant may have already set up a RapidCents account with Platform A for their legal entity, but then decide to onboard with Platform B. This will create a second RapidCents account associated with the same legal...

RapidCents automated payment recovery system ensures that funds are not lost when payments are unsuccessful. Our saved cards feature works with card networks to update card details whenever a customer receives a new card, and is widely supported across major card brands. We also offer failed payment emails, allowing you to customize the colors...

We currently help merchants based in the U.S. and Canada, but RapidCents can accept payments from any part of the world.Note: The merchants should have their payout accounts associated with either a U.S based bank or Canadian based bank.Please get in touch with us if you have further questions.