Customers should double-check their payment details, confirm their card has sufficient funds, and reach out to the merchant. If you require further assistance, please raise a ticket from Rapidcents support page at https://help.rapidcents.com/user/support/create_ticket.

Go to WooCommerce > Orders and select the order.Click "Refund" and enter the desired refund amount. Choose between a manual refund or refund via RapidCents. The latter will process securely and reflect in the merchant's transaction history.

RapidCents supports:Simple Products: One-time purchases. Subscription Products: Requires recurring payments. Booking Products: For services or events. Merchants must install additional plugins for Subscription and Booking products.

Merchants need the WooCommerce Subscriptions and Bookings plugins to enable recurring payments or booking functionality. These plugins provide essential features for handling these specific product types.

Customers can trust RapidCents because it offers robust security features, including 3D Secure, tokenization, and fraud prevention measures, ensuring that sensitive payment information is well-protected during transactions. For merchants, RapidCents provides an easy-to-use payment gateway with advanced security options like 3D Secure, which ca...

If RapidCents is not visible, the merchant might not have enabled the plugin. Customers should contact their merchant to check website's payment settings. For further information about plugin installation and usage please refer to the following link- help.rapidcents.comOnce Merchant completes successful configuration, customer should see the P...

The name of the merchant as it appears in a transaction record serves as the primary identifier that the merchant uses to communicate its identity to customers. In cases where the full merchant name is not typically shown to customers, the shorter, advertised version should be utilized for Visa receipts and processing. If a merchant's name exc...

RapidCents integrates with popular tax filing software, simplifying the tax filing process for merchants. Merchants can seamlessly transfer tax data from RapidCents to their preferred tax filing solution.

In the event of a tax audit, RapidCents provides merchants with detailed transaction records, tax reports, and any other relevant information needed to support the audit process, ensuring transparency and compliance.

Merchants can seek assistance or guidance regarding PCI compliance requirements by reaching out to our dedicated support team or by visiting our help section.