3D Secure adds a crucial layer of protection against fraud. It ensures that only the legitimate cardholder can authorize the transaction, reducing the risk of unauthorized payments, identity theft, and chargebacks. This extra step promotes both shopper and merchant security, making online payments safer.

The "3D" in 3D Secure refers to the three domains involved in the transaction process:Customer – The cardholder making the payment.Merchant – The business accepting the payment.3DS Infrastructure – The technology that facilitates the authentication process between the bank and the merchant.

3D Secure is an additional security protocol used by RapidCents to authenticate online transactions. It ensures that only the legitimate cardholder can complete the payment by requiring an extra verification step, such as entering a one-time password (OTP) or a PIN. Merchants can enable this feature via the RapidCents Dashboard to enhance paym...

After successful payment, merchant will receive an email from WooCommerce confirming their order and transaction details only if Simple Mail Transfer Protocol(SMTP) is configured to their admin site.

Merchants should contact support if they experience persistent problems after ensuring that the plugin is installed and settings are configured correctly.

Customers can contact the merchant directly to update payment method. 

Merchants can view all transaction records, including successful payments and refunds, in their RapidCents transaction history section on their dashboard.Alternatively, they can also track their Transactions on WooCommerce website-Orders.

RapidCents uses advanced encryption and complies with PCI standards, ensuring that all credit card transactions are secure. For both merchants and customers, payment details are handled safely through the platform.

Merchants can view order details like customer information, shipping data, and payment method under WooCommerce > Orders. This provides a full overview of all transactions made with RapidCents.To view the entire order select the order. The below page opens with detailed view on the transaction made by customer.Merchant can complete refund for ...

Merchants should first ensure the plugin is installed and activated, with API settings properly configured. For further issues, they can consult the documentation or reach out to RapidCents support at help.rapidcents.com.