Customers can use the following methods to pay invoices created via RapidCents:Credit Cards: Major credit cards such as Visa, Mastercard, and American Express.Debit Cards: Payments can also be made using standard debit cards.

Log in to Your RapidCents Account using your credentials to access the dashboard.Navigate to the Invoices Section by Clicking on the "Invoices" tab in the main menu.Create a New Invoice by Entering customer information either manually or by selecting from saved contacts.Select the type of payment. Add products or services as line items along w...

The RapidCents Invoicing feature is a powerful tool that allows businesses to create, send, and manage professional invoices easily. It streamlines the billing process by enabling businesses to add goods and services as line items, select customer information from a saved list, and track payments in real time. Invoices are sent via email with ...

If you encounter technical issues:Check Your Internet Connection: Ensure your device is connected to the internet.Clear Your Browser Cache: Sometimes clearing your cache and cookies can resolve functionality issues.Try a Different Browser or Device: Test the website on another browser or device to see if the problem persists.Contact Support: I...

Yes, the RapidCents Virtual Terminal is accessible via web browsers on mobile devices. This allows businesses to process payments on the go, making it convenient for mobile sales representatives or service providers operating outside of a traditional office environment.

RapidCents charges transaction fees for payments processed through the Virtual Terminal. The typical fee structure is 0.9% + $0.25 per transaction. This fee is deducted from the total transaction amount. It's important to review the latest fee structure in your RapidCents account or on the RapidCents website to understand the costs associated ...

To issue a refund for a transaction processed through the Virtual Terminal:Access Transaction History: Navigate to the "Transaction History" section in your RapidCents dashboard.Locate the Transaction: Find the specific transaction that you want to refund.Select the Refund Option: Click on the transaction to view its details, then select the “...

Yes, the Virtual Terminal allows you to securely save customer payment information for future use, provided you have the customer's consent. This feature is beneficial for businesses with repeat customers, as it speeds up the checkout process and enhances customer satisfaction. Ensure that the saved information is stored securely in compliance...

Yes, users can track all transactions processed through the Virtual Terminal via the RapidCents dashboard. Here’s how:Access the Dashboard: Log into your RapidCents account.View Transaction History: You will see a list of all transactions, including details such as transaction amounts, dates, source, customer names, and link to more details.Ge...

If a transaction fails, follow these steps:Check Payment Details: Verify that the customer’s payment information was entered correctly, including card number and expiration date.Verify Funds: Ask the customer to ensure they have sufficient funds in their account to cover the transaction.Retry the Transaction: Attempt to process the payment aga...