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Can I track 3D Secure authentication failures?
1 Out of 1 Found HelpfulYes, if a customer fails the 3D Secure authentication process (e.g., by entering an incorrect OTP or not completing the verification), the transaction will not be processed, and you can view the failed attempt in Payment Link page by selecting the particular payment link record. This allows you to monitor unsuccessful transactions and potentia...
Read MoreWhat happens if a customer’s 3D Secure authentication fails?
0 Out of 1 Found HelpfulIf a customer is unable to successfully complete the 3D Secure authentication (e.g., by entering an incorrect OTP), the transaction will not proceed, and the payment will be declined. The customer may need to reattempt the payment, ensure they have access to the verification methods provided by their bank, or contact their bank for assistance ...
Read MoreCan I still use Payment Links without enabling 3D Secure?
0 Out of 1 Found HelpfulYes, you can create and use Payment Links without enabling 3D Secure. The feature is optional, but it is recommended for businesses that want to enhance security and reduce the risk of fraud. If 3D Secure is not enabled, the payment will proceed through standard credit card processing methods without the additional verification step.
Read MoreCan I share Payment Links via social media?
1 Out of 1 Found HelpfulYes, you can share Payment Links easily via social media platforms. This feature is particularly useful for promotions, fundraisers, or any scenario where quick payment collection is needed. Just copy the generated link and paste it into your social media posts or messages.
Are there any fees associated with using Payment Links?
0 Out of 1 Found HelpfulYes, while there are no additional fees for generating Payment Links, standard transaction fees apply to each payment processed through them. This typically includes a fee such as 2.9% + $0.30 per transaction for credit card payments. It’s important to review the fee structure on the RapidCents website to understand the costs involved.To get m...
Read MoreHow can I integrate Payment Links into my website?
0 Out of 1 Found HelpfulYou can integrate Payment Links into your website by embedding them in buttons or hyperlinks. This allows customers to click directly from your site to make a payment, streamlining the purchasing process. RapidCents provides documentation on how to effectively implement this integration.
Read MoreHow do I handle refunds for transactions made through Payment Links?
0 Out of 1 Found HelpfulIf a customer requests a refund for a payment made via a Payment Link:Log into Your RapidCents DashboardFind the specific transaction associated with the Payment Link from Transaction History.Click on the transaction and choose "Refund." You can specify whether it is a full or partial refund.Complete the process, and RapidCents will handle the...
Read MoreHow can I track payments made through Payment Links?
0 Out of 1 Found HelpfulRapidCents provides tracking capabilities for payments made through Payment Links. You can monitor the status of each transaction (e.g., paid, pending, or expired) through your Payment Link page. This helps you keep track of revenue and manage customer interactions more effectively.
Read MoreHow can I customize the Payment Link?
1 Out of 1 Found HelpfulYou can customize the Payment Link by adding a description, specifying the amount, and choosing settings like Transaction type. This customization allows you to tailor the payment experience to fit your branding and the specific transaction being processed.
How do I create a Payment Link in RapidCents?
1 Out of 1 Found HelpfulLog into Your RapidCents Account: Use your credentials to access the dashboard.Navigate to the Payment Links Section: Find the "Payment Links" option in the menu.Select existing or add new customer.Enter Payment Details: Select Transaction type, specify the amount to be charged, add a description of the product or service.Generate the Link: Af...
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