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Posted on 2023-04-20 Payouts When

Your initial payout will be available in 2 - 5 business days after you add your bank account and take your first successful payment on RapidCents. This delay allows us to mitigate some of the risks associated with providing credit services. You can confirm your payout schedule and estimated payout timing in your Dashboard. This initial payout ...

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How to add a bank account for payouts?

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Posted on 2023-04-20 Dashboard How-Tos of Dashboard

If you don't have a bank account registered with RapidCents, you'll need to add one in order to receive payouts. To do so, simply log into your dashboard and click the Profile section in the RapidCents menu. Under your Business settings, select Payout Accounts, then click + Add Bank Account. Enter the required details and click Add Bank Accoun...

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What personal documents are required?

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Posted on 2023-04-20 Getting Started What

- Passport or Driver's License ( Note that these are the primary documents required, RapidCents may or may not need one or both or more  than the mentioned documents)RapidCents is legally obligated to collect, verify, and maintain identity information for all individuals associated with a RapidCents account. These requirements are imposed by r...

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Posted on 2023-04-20 Getting Started How-Tos of Getting Started

Verifying your business with RapidCents is a straightforward process. To complete the review, we'll need to confirm your identity information, bank account ownership, the physical address of your business, and the website ownership. To do this, we'll check that the details you provided when setting up your account match the account owner of th...

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Posted on 2023-04-20 Getting Started How-Tos of Getting Started

If you need to migrate customer card data from another payment provider to RapidCents, our support team is here to help. We will guide you through the process of securely transferring your sensitive customer information, ensuring PCI compliance every step of the way.

How to setup your account?

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Posted on 2023-04-20 Account How-Tos of Account

Create an account here: https://dashboard.rapidcents.com/register and follow the instructions on the page to create an account. Activate your account to ensure you can receive payments. Get your test and live API keys to test your integration safely. Add your bank account and verify the details. Please be aware that a new RapidCents account wi...

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Posted on 2023-04-20 Dashboard How-Tos of Dashboard

Updating the account name shown in your Dashboard is simple. In the upper-left corner of your Dashboard, click on the name of your current RapidCents account, then select "Edit" to make the necessary changes. Note that if you have multiple RapidCents accounts, you can only edit the account you're currently viewing. It's important to remember t...

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Posted on 2023-04-20 Account What

If you've forgotten your username or password for your RapidCents account, don't worry. We can help you regain access. Forgotten Username or Email Address?The username for your RapidCents account is the email address that was used to register the account. Check your inbox for any RapidCents emails to confirm the email address you signed up wi...

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Posted on 2023-04-20 Dashboard How-Tos of Dashboard

Easily locate past due invoices by filtering the Invoices page in your Dashboard.

What is the Default time zone setting?

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Posted on 2023-04-20 Dashboard What

Your RapidCents account's default time zone is based on the location of your account registration. For instance, if your account was registered with a business address in Toronto, your dashboard will display times in EDT. If you create a new RapidCents account while logged into an existing one, the new account will take on the same time zone a...

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