Merchants can view order details like customer information, shipping data, and payment method under WooCommerce > Orders. This provides a full overview of all transactions made with RapidCents.To view the entire order select the order. The below page opens with detailed view on the transaction made by customer.Merchant can complete refund for ...

Merchants should first ensure the plugin is installed and activated, with API settings properly configured. For further issues, they can consult the documentation or reach out to RapidCents support at help.rapidcents.com.

Customers should double-check their payment details, confirm their card has sufficient funds, and reach out to the merchant. If you require further assistance, please raise a ticket from Rapidcents support page at https://help.rapidcents.com/user/support/create_ticket.

Go to WooCommerce > Orders and select the order.Click "Refund" and enter the desired refund amount. Choose between a manual refund or refund via RapidCents. The latter will process securely and reflect in the merchant's transaction history.

Customers should verify their credit card details and check if there are sufficient funds. If issues persist, contacting their bank or card issuer is advisable.

RapidCents supports:Simple Products: One-time purchases. Subscription Products: Requires recurring payments. Booking Products: For services or events. Merchants must install additional plugins for Subscription and Booking products.

Merchants need the WooCommerce Subscriptions and Bookings plugins to enable recurring payments or booking functionality. These plugins provide essential features for handling these specific product types.

Customers can trust RapidCents because it offers robust security features, including 3D Secure, tokenization, and fraud prevention measures, ensuring that sensitive payment information is well-protected during transactions. For merchants, RapidCents provides an easy-to-use payment gateway with advanced security options like 3D Secure, which ca...

If RapidCents is not visible, the merchant might not have enabled the plugin. Customers should contact their merchant to check website's payment settings. For further information about plugin installation and usage please refer to the following link- help.rapidcents.comOnce Merchant completes successful configuration, customer should see the P...

The interchange-plus model is a more detailed and flexible approach to credit card processing rates. In this model, businesses are charged the interchange fee set by the card networks (such as Visa or Mastercard) plus an additional markup or percentage fee set by the payment processor. The interchange fee is the non-negotiable fee that goes to...